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Sairo homeA website assistant with a human next step.AI website chatbot and live chat featuresExplore website AI answers, live chat, Ask Sairo, lead follow-up and the OAuth MCP connection for Claude, with knowledge and access controls for your team.How Sairo AI chat and live handoff workTry Sairo on your website, verify its sources, install the assistant, enable human handoff and improve answers with Ask Sairo or a connected AI application.Plans and pricingFrequently asked questionsContact Sairo
Desktop and mobile apps.
Sairo for Android is submitted for Google Play production review, with closed testing available to invited testers. Find access details and check the release status for each platform.
Product features.
Website knowledge base for AI chatSee how Sairo combines indexed website pages, confirmed facts, and saved answers into a controlled knowledge base for your website chatbot.Website chatbot lead capture and follow-upCapture visitor contact details with conversation context, then assign owners, track lead stages, and plan follow-up in Sairo.Live chat software for AI chatbot handoffEnable live chat per website, assign specialists, move visitors from AI answers to a person, and keep one complete transcript in Sairo.Shared AI and live chat inbox for website teamsReview AI and live chat transcripts in Sairo’s shared inbox, filter by site and outcome, assign teammates, and keep internal notes in context.Website chatbot analytics and outcomesTrack Sairo conversation volume, captured leads, recorded outcomes, and daily trends, with site-scoped reporting and clear metric definitions.Agency chatbot branding and client identityUnderstand Sairo’s agency, project, and site branding controls, including display names, accents, logos, support details, and Sairo attribution.Find unanswered chatbot questions and content gapsUse Sairo’s unanswered-question workflow to find missing website information, add approved answers, and check whether the next visitor gets better help.Ask Sairo: AI assistant for your chatbot workspaceFind visitor questions, correct chatbot answers, update website knowledge and manage follow-ups in a conversation with Ask Sairo, with review and undo.Custom chatbot themes with accessibility checksCustomize Sairo with six chatbot themes, colors, fonts, layouts and labels. Preview changes and check contrast before saving.
Solutions.
Website chatbot solutions for teams and agenciesFind the right Sairo workflow for agencies, service businesses, and support teams, with AI answers, per-site live chat, shared inboxes, and controlled access.AI website chatbot for agenciesManage AI assistants and live chat across client websites with per-site specialists, project permissions, knowledge controls, branding, and shared reporting.Website chatbot for service businessesHelp visitors find service information, share contact details, and move from Sairo’s AI assistant to a live specialist in the same website conversation.AI website assistant for customer supportConnect visitors with published help content, hand enabled conversations to live specialists, and review AI and human replies in one support inbox.AI website assistant for ecommerce informationUse Sairo to answer published product and policy questions, identify missing information, and offer per-site live chat with an assigned specialist.AI website chatbot for SaaS marketing and helpHelp SaaS website visitors understand published features and setup guidance, capture product enquiries, and identify gaps in public documentation.
Integrations and website installation.
Sairo integrations: website installation, Claude and MCPAdd Sairo to your website with a script, or connect your workspace to Claude and compatible MCP applications with OAuth. Explore setup guides for both.Add an AI chatbot to WordPressAdd Sairo to a WordPress website with a script snippet. Check WordPress.com code restrictions, verify the website, and test the published installation.Add an AI chatbot to WebflowInstall Sairo on Webflow using footer custom code. Review access, publish the snippet, and test CMS pages, navigation, and visitor conversations.Add an AI chatbot to a Wix websiteSet up Sairo through Wix Custom Code, choose the intended pages, and test the assistant on a published Wix site with a connected domain.Add a website AI chatbot to ShopifyUse Sairo on Shopify storefront pages through a maintained theme script. Review public product and policy content without implying order-system access.Add an AI chatbot to SquarespaceInstall Sairo with Squarespace footer code injection, check your plan’s access, and validate the assistant on the published website.Add an AI chatbot to a Framer websiteSet up Sairo in Framer’s Custom Code settings, select where it runs, and test the published site across navigation and responsive layouts.Sairo MCP server for Claude and AI applicationsConnect Sairo to Claude and compatible MCP clients with OAuth. Search conversations and knowledge, prepare updates, and control workspace access.Connect an AI applicationCopy the Sairo server URL and choose the connection setup.
Practical guides.
AI chatbot and live chat setup guidesSet up Sairo, correct chatbot answers with Ask Sairo, connect Claude through MCP, configure live chat and test your website assistant before launch.How to add an AI chatbot to your websiteA step-by-step guide to adding Sairo: verify website ownership, review indexed sources, configure the assistant, install the snippet, and test replies.How to prepare website content for an AI chatbotPrepare useful website knowledge for an AI chatbot by fixing conflicting facts, making key pages readable, excluding stale content, and testing answers.How to test an embedded chatbot for accessibilityTest an embedded chatbot with a keyboard, screen reader, browser zoom, and reduced motion, including focus behavior and interference with the host page.How to reduce unsupported chatbot answersImprove website chatbot answer reliability with source review, saved answers, missing-information tests, human handoff, and a practical regression set.How to measure website chatbot performanceBuild a practical chatbot measurement routine using conversation volume, captured leads, answer review, follow-up completion, and comparable date ranges.Website chatbot cost and usage planningPlan website chatbot capacity using pages, refresh frequency, and estimated conversations. Understand model costs, team effort, and Sairo plan allowances.Troubleshoot a website chatbot installationDiagnose a missing chatbot launcher, blocked scripts, origin errors, failed responses, and poor source coverage with a clear Sairo troubleshooting sequence.How agencies can manage client chatbotsBuild a repeatable agency chatbot and live chat workflow with client projects, scoped invitations, per-site specialists, knowledge ownership, and handover.Website chatbot launch checklistUse an interactive, printable checklist to review chatbot sources, installation, accessibility, lead capture, live chat staffing, and handoff before launch.How to set up live chat on a websiteSet up Sairo live chat for one website: enable the feature, assign specialists, understand presence, test AI handoff, and operate the queue.Verify website ownership for a chatbotVerify a Sairo website using its DNS TXT record or verification file. Understand the exact values, common failures, and the next indexing step.Video walkthroughs of SairoFive narrated walkthroughs, about a minute each: get an assistant live, teach it a better answer, take over a live conversation, turn an enquiry into a follow-up, and review what needs attention.How to fix an incorrect chatbot answer with SairoFind an incorrect visitor answer, supply approved wording in Ask Sairo, save the correction, retest related questions and undo a change when needed.How to connect Sairo to Claude with MCP and OAuthConnect Claude or Claude Code to Sairo with a remote MCP server URL, sign in with OAuth, choose website access, test a request and manage the connection.How to make a chatbot answer service and pricing questionsHelp your website chatbot explain services and prices accurately, including starting rates, billing units, minimum charges, currency, taxes and quote limits.
Comparisons and terminology.
Sairo vs Intercom, Tidio & Chatbase: feature and price comparisonCompare Sairo, Intercom Fin, Tidio Lyro and Chatbase in side-by-side price and feature matrices. See free allowances, AI billing, live chat and branding costs.AI chatbot vs live chat: compare and combineCompare AI chatbot answers with staffed live chat across coverage, response speed, context, staffing, and cost, then see how Sairo combines both.Website chatbot vs FAQ pageUnderstand when to use a website FAQ, an AI chatbot, or both, with examples of content ownership, discoverability, follow-up, and maintenance.Website chatbot glossary: knowledge, usage and workflowsUnderstand website chatbot terms including retrieval, embeddings, saved answers, citations, handoff, origins, conversation outcomes, and usage allowances.Sairo vs Intercom Fin: pricing and feature comparisonCompare Sairo and Intercom Fin in price and feature tables. See included conversations, per-seat fees, AI outcome charges and worked monthly cost examples.Sairo vs Tidio Lyro: pricing, AI allowances and featuresCompare Sairo and Tidio Lyro with numeric price and feature matrices. See monthly AI allowances, free-plan renewal, live chat and client-site support.Sairo vs Chatbase: pricing, branding and feature comparisonCompare Sairo and Chatbase in pricing and feature matrices. See $49 vs $139 monthly attribution-free configurations, message credits and human support tiers.
About the service.
The Sairo logoExplore the idea behind the Sairo logo: its conversation shape, tonal signal point, framing corners, lowercase wordmark, motion, and accessible use.Accessible chatbot design and testingReview Sairo’s keyboard, focus, screen reader, and motion behavior, plus practical steps to test the chatbot within your website’s accessibility review.AI chatbot and live chat security controlsReview Sairo’s website verification, workspace permissions, AI change controls, OAuth connections, token revocation and server-side credential handling.About SairoMeet Sairo founders Nayani Ranaut and Sneh Bhat, and explore the ideas behind our AI website answers, live chat and tools for businesses and agencies.Sairo privacy policyHow Sairo collects, uses, shares, keeps and deletes account, website, conversation and AI processing data, and how to request access, correction or deletion.Sairo service termsTerms for Sairo accounts, workspaces, acceptable use, AI-assisted answers, plans and billing, the free desktop and mobile apps, liability and cancellation.Sairo cookie noticeUnderstand the essential cookies and local browser storage used for Sairo sign-in, workspace selection, appearance, and embedded conversations.PerformanceLighthouse scores, the numbers behind them, and what keeps the site fast.Sairo accessibility statementRead Sairo’s accessibility commitment, WCAG 2.2 AA target, current assessment status, known limitations and how to report an accessibility barrier.Sairo accessibility report and VPAT draftReview Sairo’s draft WCAG 2.2 AA Accessibility Conformance Report, based on VPAT 2.5Rev, with criterion-level evidence and a manual validation plan.Sairo product facts, capabilities and limitsA factual reference for Sairo: current website capabilities, app release focus, human handoff, Ask Sairo, MCP connections, pricing and product limits.How Sairo maintains guides and product informationHow Sairo attributes product guidance, uses primary references, labels examples, records updates and receives corrections to its public documentation.