Your website is the starting point.
Sairo reads permitted pages, extracts useful business details, and creates searchable knowledge for each website. Website ownership verification unlocks the full crawl; the public demo reads only a bounded sample.
Review included sources, exclude pages that should not inform replies, and add saved answers for questions your website does not address. Exact saved answers take priority over generated replies.
- Page sources and citations
- Confirmed business details
- Saved answers and source exclusions
- PDF, Word, text, Markdown and CSV uploads
- A help centre whose articles are also knowledge
Keep the conversation connected to the work.
The assistant can collect contact details, record an unanswered question, and hand the same conversation to a live chat specialist when that site enables the feature. Your team can search the inbox, assign conversations, add internal notes, and track a lead through follow-up.
Live availability reflects whether an assigned specialist has set themselves Available. When nobody is available, the visitor is offered an honest team queue rather than an immediate-response promise.
When voice dictation is configured and enabled for a website, visitors can record a short question and have it converted to text in the composer. They can review the text before sending it. Dictation is an optional input method, with typing available throughout.
- Per-site live chat and specialist assignment
- Conversation ownership and lead follow-up
- Knowledge gaps from real questions
- Photo and PDF attachments
- Saved replies and grounded drafts for specialists
- Conversation rating with an optional comment
One site or a whole client portfolio.
Direct businesses get a focused workspace. Agencies can separate clients into projects, limit each person’s access, and apply branding at the appropriate level. Staff can assign plans and set model and usage allowances.
Analytics show conversations and outcomes over time. Use those patterns to decide which pages to improve and where your team should spend its attention.
Help for the team behind the assistant.
Ask Sairo brings visitor questions, website knowledge and follow-ups into a conversation for your team. Describe an incorrect answer, supply the right information, and review the proposed correction. Supported updates keep a change record and can be undone when the record has not changed again.
Prefer to work in Claude? Connect Sairo through MCP and OAuth, choose the workspace and website access, and use the same permitted read and change operations from a compatible application.
Explore each part of the workflow.
Understand what each feature does, how your team uses it, and where its limits are. Follow the work from visitor answers to the tools your team uses to maintain them.
Our next focus is releasing the apps.
The current website feature set remains available. New website features are paused while we complete testing, distribution and approval for the iOS, macOS, Windows and Android apps. Maintenance of the existing service continues.