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Sairo vs Chatbase.

Put your brand on your website assistant without a separate attribution-removal subscription. Sairo includes that control on paid plans, with live chat and knowledge management available from Free.

Two sculptural pages, one porcelain and one smoky glass, facing a shared ribbon of light.

Your brand, without a $99 add-on.

For an assistant without the vendor’s powered-by attribution, compare Sairo Starter with Chatbase Hobby plus its removal add-on. This is a comparison of listed subscription charges for that configuration, not identical feature sets or usage capacity.

USD · monthly billing · checked 6 September 2026 · taxes excluded
Monthly subscription costSairo StarterChatbase Hobby
Base plan$49 / monthMonthly billing$40 / monthMonthly billing
Remove vendor attribution$0 extraIncluded on paid plans$99 / monthSeparate removal add-on
Total with attribution removed$49 / month$49 + $0$139 / month$40 + $99
Included usage500 conversations / monthFollow-ups share the same conversation unit700 message credits / monthEach AI reply consumes model-dependent credits
Free-plan usage50 conversations / monthOn Sairo Free50 message credits / monthOn Chatbase Free

$90 less per month for these attribution-free configurations.

Calculated as $139 − $49, before tax. Chatbase Hobby alone costs less than Sairo Starter ($40 vs $49) when you keep its attribution. Additional usage and features can change the total. A message credit is not a conversation: Chatbase credit consumption depends on the model and number of replies.

The feature matrix.

Sairo brings human follow-up into the entry workflow. Chatbase also has a helpdesk, internal assistance and connected actions; the table shows where those features sit in its current plans.

Sairo and Chatbase · feature availability and published plan requirements
CapabilitySairoChatbase
Built-in human inboxIncluded from FreeLive chat, specialists and offline requestsStandard plan and aboveBuilt-in helpdesk from $150/month
Paid attribution removalIncluded from StarterNo separate add-on$99/month add-onSeparate from Enterprise white-label features
Website knowledge and correctionsIncluded from FreePages, confirmed facts and saved answersAvailableWebsites, files, Q&A and other sources
Internal AI assistanceAsk SairoSupported operations within workspace permissionsBackstageInternal agent experience; not absent
Higher-tier included capacityPro: $149/month3 websites; 2,000 conversationsStandard: $150/month1 agent; 4,000 credits; 3 members
Usage beyond allowanceNo automatic overageNew activity at the limit pausesOptional automatic recharge$40 per 1,000 credits
Customer billing and account actionsNot in the standard widgetPublic knowledge and internal workspace toolsConnected integrationsIncluding Stripe billing workflows
Voice and other channelsWebsite chatOptional dictation produces editable textVoice and telephony on StandardAdditional channel and usage terms

Make it yours. Keep it readable.

Sairo Pro and higher include six live-preview theme presets and 11 contrast checks, with required accessible labels protected and warnings before risky color changes are saved. These are implemented safeguards; our accessibility report remains a draft pending manual validation. We have not measured other vendors against the same checks.

The sources behind the numbers.

Published by Sairo. Prices and capabilities were checked on 6 September 2026 against our active plan catalogue, implemented features and the vendors’ official documentation. Prices are a dated snapshot in USD, on monthly billing, before tax. Annual discounts, negotiated contracts and third-party subscriptions are excluded. Check the linked pricing pages before purchase.

A Sairo conversation, a Fin outcome, a Tidio AI or human-service conversation and a Chatbase message credit measure different events. Examples state their assumptions and compare only the listed charges. They do not establish equivalent capacity, answer quality or total operating cost.

This is a first-party comparison, not an independent product trial. We have not established that Sairo is more accurate, faster or more accessible than these vendors. Undocumented features are unverified, not absent. Product names belong to their respective owners; no affiliation or endorsement is implied.

Common questions

How much does it cost to remove the vendor branding?

In the checked monthly pricing, Sairo Starter is $49/month with attribution removal included. Chatbase Hobby is $40/month plus a $99/month removal add-on, or $139/month. The $90 difference applies to those listed configurations before tax; the products have different features and usage allowances.

Are 700 Chatbase credits more than 500 Sairo conversations?

These units cannot be directly ranked. Chatbase charges credits per AI response at a model-dependent rate. Sairo counts new conversations, with follow-up messages in the same chat sharing one unit. Estimate the number and length of chats and required features before comparing capacity.

Does Chatbase have live support and an internal assistant?

Yes. Chatbase lists a built-in helpdesk on Standard and higher plans and presents Backstage as an internal agent experience. Sairo’s advantage here is that its human inbox and live chat are available from Free, not that Chatbase lacks them.

See what your website can answer.

Try a sample, review the result, and decide what comes next.