WEBVTT

00:00:00.450 --> 00:00:02.410
Make a short review part of your week.

00:00:03.050 --> 00:00:06.030
Use Sairo's analytics to choose one useful improvement.

00:00:07.617 --> 00:00:08.417
Open Analytics.

00:00:08.777 --> 00:00:12.017
Choose the website and reporting period, then apply the filters.

00:00:12.257 --> 00:00:14.617
The report uses UTC calendar days.

00:00:16.150 --> 00:00:19.940
Compare conversations, leads and bookings, and capture rate.

00:00:20.320 --> 00:00:25.440
Look at unanswered outcomes for signs that visitors need information your assistant could not provide.

00:00:27.277 --> 00:00:30.817
Use the activity chart and outcome breakdown to understand the pattern.

00:00:31.137 --> 00:00:36.257
These outcomes describe conversations; they are different from the list of knowledge gaps still

00:00:36.257 --> 00:00:37.137
needing attention.

00:00:38.783 --> 00:00:42.686
Select Export daily report when you need a file for a team review.

00:00:43.206 --> 00:00:45.906
The export follows the report's selected filters.

00:00:48.150 --> 00:00:52.670
Open Conversation inbox, choose Unanswered, and apply the filters.

00:00:53.350 --> 00:00:57.170
This view helps you find questions that still need a verified answer.

00:00:58.717 --> 00:01:01.866
Open a conversation and read the actual question.

00:01:02.266 --> 00:01:05.306
Here, a visitor asked about skylight repairs.

00:01:05.726 --> 00:01:09.126
Confirm the answer with your team, then save it in Knowledge library.

00:01:11.250 --> 00:01:14.280
Choose one gap, save a confirmed answer, and check it.

00:01:14.420 --> 00:01:18.120
That simple weekly habit keeps your assistant useful as your business changes.
