WEBVTT

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A visitor asks about Sunday inspections.

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Here's how to give Sairo the confirmed answer your team wants to use.

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Open Knowledge library, then choose Add saved answer.

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Select the website that this information belongs to.

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Enter the exact question and a clear, verified answer.

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Here, the business confirms that Sunday inspections are unavailable and gives the visitor a useful next step.

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Select Save new answer.

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Wait for confirmation.

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Saved answers take priority when a visitor asks a matching question.

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In Check your knowledge, enter the same visitor question and select Check source coverage.

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This checks saved knowledge; it does not generate a live reply.

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Look for A saved answer is ready.

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Read the returned wording and confirm that it answers the question completely.

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Now ask the question in the website assistant.

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The visitor receives the saved answer, including the next step for arranging an inspection.

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Repeat this whenever a policy changes or a visitor finds a gap.

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Keep the wording specific and confirmed.