# Sairo > Sairo turns your website into an AI chatbot that answers from your pages and documents, with live chat when a visitor needs a person. It refuses to guess. First-party product documentation for Sairo, an AI website chatbot and live chat platform. Prices and allowances are maintained on the pricing page. Product facts describe capabilities, prerequisites and limits. The accessibility report is a draft with manual validation still pending. ## Start here - [Sairo](https://sairo.app/): Sairo turns your website into an AI chatbot that answers from your pages and documents, with live chat when a visitor needs a person. It refuses to guess. - [Sairo product facts, capabilities and limits](https://sairo.app/product-facts): A factual reference for Sairo: current website capabilities, app release focus, human handoff, Ask Sairo, MCP connections, pricing and product limits. - [Sairo apps for iOS, Mac, Windows and Android](https://sairo.app/apps): Check Sairo app availability for iPhone, iPad, Mac, Windows and Android. Use the web app while native testing and store release work continue. - [Plans and pricing](https://sairo.app/pricing): Current prices, allowances, premium themes and commercial conditions from the active plan catalogue. - [How Sairo AI chat and live handoff work](https://sairo.app/how-it-works): Try Sairo on your website, verify its sources, install the assistant, enable human handoff and improve answers with Ask Sairo or a connected AI application. - [Contact Sairo](https://sairo.app/contact): Product questions, support, accessibility feedback, privacy and sales enquiries. ## Public pages - [AI website chatbot and live chat features](https://sairo.app/features): Explore website AI answers, live chat, Ask Sairo, lead follow-up and the OAuth MCP connection for Claude, with knowledge and access controls for your team. - [The Sairo logo](https://sairo.app/brand): Explore the idea behind the Sairo logo: its conversation shape, tonal signal point, framing corners, lowercase wordmark, motion, and accessible use. - [Website chatbot solutions for teams and agencies](https://sairo.app/solutions): Find the right Sairo workflow for agencies, service businesses, and support teams, with AI answers, per-site live chat, shared inboxes, and controlled access. - [AI website chatbot for agencies](https://sairo.app/solutions/agencies): Manage AI assistants and live chat across client websites with per-site specialists, project permissions, knowledge controls, branding, and shared reporting. - [Website chatbot for service businesses](https://sairo.app/solutions/service-businesses): Help visitors find service information, share contact details, and move from Sairo’s AI assistant to a live specialist in the same website conversation. - [AI website assistant for customer support](https://sairo.app/solutions/customer-support): Connect visitors with published help content, hand enabled conversations to live specialists, and review AI and human replies in one support inbox. - [Accessible chatbot design and testing](https://sairo.app/accessibility): Review Sairo’s keyboard, focus, screen reader, and motion behavior, plus practical steps to test the chatbot within your website’s accessibility review. - [AI chatbot and live chat security controls](https://sairo.app/security): Review Sairo’s website verification, workspace permissions, AI change controls, OAuth connections, token revocation and server-side credential handling. - [Sairo integrations: website installation, Claude and MCP](https://sairo.app/integrations): Add Sairo to your website with a script, or connect your workspace to Claude and compatible MCP applications with OAuth. Explore setup guides for both. - [AI chatbot and live chat setup guides](https://sairo.app/guides): Set up Sairo, correct chatbot answers with Ask Sairo, connect Claude through MCP, configure live chat and test your website assistant before launch. - [How to add an AI chatbot to your website](https://sairo.app/guides/add-ai-chatbot-to-website): A step-by-step guide to adding Sairo: verify website ownership, review indexed sources, configure the assistant, install the snippet, and test replies. - [How to prepare website content for an AI chatbot](https://sairo.app/guides/prepare-website-for-ai): Prepare useful website knowledge for an AI chatbot by fixing conflicting facts, making key pages readable, excluding stale content, and testing answers. - [How to test an embedded chatbot for accessibility](https://sairo.app/guides/test-chatbot-accessibility): Test an embedded chatbot with a keyboard, screen reader, browser zoom, and reduced motion, including focus behavior and interference with the host page. - [About Sairo](https://sairo.app/about): Sairo combines accessible AI website answers, per-site live chat, controlled knowledge, and practical conversation tools for businesses and agencies. - [Sairo privacy policy](https://sairo.app/privacy): How Sairo collects, uses, shares, keeps and deletes account, website, conversation and AI processing data, and how to request access, correction or deletion. - [Sairo service terms](https://sairo.app/terms): Terms for Sairo accounts, workspaces, acceptable use, AI-assisted answers, plans and billing, the free desktop and mobile apps, liability and cancellation. - [Sairo cookie notice](https://sairo.app/cookies): Understand the essential cookies and local browser storage used for Sairo sign-in, workspace selection, appearance, and embedded conversations. - [Website knowledge base for AI chat](https://sairo.app/features/website-knowledge): See how Sairo combines indexed website pages, confirmed facts, and saved answers into a controlled knowledge base for your website chatbot. - [Website chatbot lead capture and follow-up](https://sairo.app/features/lead-generation): Capture visitor contact details with conversation context, then assign owners, track lead stages, and plan follow-up in Sairo. - [Live chat software for AI chatbot handoff](https://sairo.app/features/live-chat): Enable live chat per website, assign specialists, move visitors from AI answers to a person, and keep one complete transcript in Sairo. - [Shared AI and live chat inbox for website teams](https://sairo.app/features/conversation-inbox): Review AI and live chat transcripts in Sairo’s shared inbox, filter by site and outcome, assign teammates, and keep internal notes in context. - [Website chatbot analytics and outcomes](https://sairo.app/features/chatbot-analytics): Track Sairo conversation volume, captured leads, recorded outcomes, and daily trends, with site-scoped reporting and clear metric definitions. - [Agency chatbot branding and client identity](https://sairo.app/features/agency-branding): Understand Sairo’s agency, project, and site branding controls, including display names, accents, logos, support details, and Sairo attribution. - [Find unanswered chatbot questions and content gaps](https://sairo.app/features/knowledge-gaps): Use Sairo’s unanswered-question workflow to find missing website information, add approved answers, and check whether the next visitor gets better help. - [Add an AI chatbot to WordPress](https://sairo.app/integrations/wordpress): Add Sairo to a WordPress website with a script snippet. Check WordPress.com code restrictions, verify the website, and test the published installation. - [Add an AI chatbot to Webflow](https://sairo.app/integrations/webflow): Install Sairo on Webflow using footer custom code. Review access, publish the snippet, and test CMS pages, navigation, and visitor conversations. - [Add an AI chatbot to a Wix website](https://sairo.app/integrations/wix): Set up Sairo through Wix Custom Code, choose the intended pages, and test the assistant on a published Wix site with a connected domain. - [Add a website AI chatbot to Shopify](https://sairo.app/integrations/shopify): Use Sairo on Shopify storefront pages through a maintained theme script. Review public product and policy content without implying order-system access. - [Add an AI chatbot to Squarespace](https://sairo.app/integrations/squarespace): Install Sairo with Squarespace footer code injection, check your plan’s access, and validate the assistant on the published website. - [Add an AI chatbot to a Framer website](https://sairo.app/integrations/framer): Set up Sairo in Framer’s Custom Code settings, select where it runs, and test the published site across navigation and responsive layouts. - [How to reduce unsupported chatbot answers](https://sairo.app/guides/reduce-chatbot-hallucinations): Improve website chatbot answer reliability with source review, saved answers, missing-information tests, human handoff, and a practical regression set. - [How to measure website chatbot performance](https://sairo.app/guides/measure-chatbot-performance): Build a practical chatbot measurement routine using conversation volume, captured leads, answer review, follow-up completion, and comparable date ranges. - [Website chatbot cost and usage planning](https://sairo.app/guides/website-chatbot-cost): Plan website chatbot capacity using pages, refresh frequency, and estimated conversations. Understand model costs, team effort, and Sairo plan allowances. - [Troubleshoot a website chatbot installation](https://sairo.app/guides/troubleshoot-chatbot-installation): Diagnose a missing chatbot launcher, blocked scripts, origin errors, failed responses, and poor source coverage with a clear Sairo troubleshooting sequence. - [How agencies can manage client chatbots](https://sairo.app/guides/manage-client-chatbots): Build a repeatable agency chatbot and live chat workflow with client projects, scoped invitations, per-site specialists, knowledge ownership, and handover. - [Website chatbot launch checklist](https://sairo.app/guides/chatbot-launch-checklist): Use an interactive, printable checklist to review chatbot sources, installation, accessibility, lead capture, live chat staffing, and handoff before launch. - [How to set up live chat on a website](https://sairo.app/guides/set-up-live-chat): Set up Sairo live chat for one website: enable the feature, assign specialists, understand presence, test AI handoff, and operate the queue. - [Verify website ownership for a chatbot](https://sairo.app/guides/verify-website-ownership): Verify a Sairo website using its DNS TXT record or verification file. Understand the exact values, common failures, and the next indexing step. - [Video walkthroughs of Sairo](https://sairo.app/guides/walkthroughs): Five narrated walkthroughs, about a minute each: get an assistant live, teach it a better answer, take over a live conversation, turn an enquiry into a follow-up, and review what needs attention. - [Sairo vs Intercom, Tidio & Chatbase: feature and price comparison](https://sairo.app/compare): Compare Sairo, Intercom Fin, Tidio Lyro and Chatbase in side-by-side price and feature matrices. See free allowances, AI billing, live chat and branding costs. - [AI chatbot vs live chat: compare and combine](https://sairo.app/compare/ai-chatbot-vs-live-chat): Compare AI chatbot answers with staffed live chat across coverage, response speed, context, staffing, and cost, then see how Sairo combines both. - [Website chatbot vs FAQ page](https://sairo.app/compare/chatbot-vs-faq): Understand when to use a website FAQ, an AI chatbot, or both, with examples of content ownership, discoverability, follow-up, and maintenance. - [AI website assistant for ecommerce information](https://sairo.app/solutions/ecommerce): Use Sairo to answer published product and policy questions, identify missing information, and offer per-site live chat with an assigned specialist. - [AI website chatbot for SaaS marketing and help](https://sairo.app/solutions/saas): Help SaaS website visitors understand published features and setup guidance, capture product enquiries, and identify gaps in public documentation. - [Website chatbot glossary: knowledge, usage and workflows](https://sairo.app/glossary): Understand website chatbot terms including retrieval, embeddings, saved answers, citations, handoff, origins, conversation outcomes, and usage allowances. - [Ask Sairo: AI assistant for your chatbot workspace](https://sairo.app/features/ai-workspace-assistant): Find visitor questions, correct chatbot answers, update website knowledge and manage follow-ups in a conversation with Ask Sairo, with review and undo. - [Sairo MCP server for Claude and AI applications](https://sairo.app/integrations/mcp): Connect Sairo to Claude and compatible MCP clients with OAuth. Search conversations and knowledge, prepare updates, and control workspace access. - [How to fix an incorrect chatbot answer with Sairo](https://sairo.app/guides/fix-incorrect-chatbot-answers): Find an incorrect visitor answer, supply approved wording in Ask Sairo, save the correction, retest related questions and undo a change when needed. - [How to connect Sairo to Claude with MCP and OAuth](https://sairo.app/guides/connect-sairo-to-claude): Connect Claude or Claude Code to Sairo with a remote MCP server URL, sign in with OAuth, choose website access, test a request and manage the connection. - [Sairo accessibility statement](https://sairo.app/accessibility-statement): Read Sairo’s accessibility commitment, WCAG 2.2 AA target, current assessment status, known limitations and how to report an accessibility barrier. - [Sairo accessibility report and VPAT draft](https://sairo.app/accessibility-report): Review Sairo’s draft WCAG 2.2 AA Accessibility Conformance Report, based on VPAT 2.5Rev, with criterion-level evidence and a manual validation plan. - [How Sairo maintains guides and product information](https://sairo.app/editorial-policy): How Sairo attributes product guidance, uses primary references, labels examples, records updates and receives corrections to its public documentation. - [Custom chatbot themes with accessibility checks](https://sairo.app/features/chatbot-themes): Customize Sairo with six chatbot themes, colors, fonts, layouts and labels. Preview changes and check contrast before saving. - [Sairo vs Intercom Fin: pricing and feature comparison](https://sairo.app/compare/sairo-vs-intercom): Compare Sairo and Intercom Fin in price and feature tables. See included conversations, per-seat fees, AI outcome charges and worked monthly cost examples. - [Sairo vs Tidio Lyro: pricing, AI allowances and features](https://sairo.app/compare/sairo-vs-tidio): Compare Sairo and Tidio Lyro with numeric price and feature matrices. See monthly AI allowances, free-plan renewal, live chat and client-site support. - [Sairo vs Chatbase: pricing, branding and feature comparison](https://sairo.app/compare/sairo-vs-chatbase): Compare Sairo and Chatbase in pricing and feature matrices. See $49 vs $139 monthly attribution-free configurations, message credits and human support tiers. - [Explore every Sairo page](https://sairo.app/sitemap): Find Sairo product features, app availability, solutions, website setup, practical guides, comparisons, pricing and contact information. - [Frequently asked questions](https://sairo.app/faq): Answers about sources, human handoff, corrections, connected applications, setup and plans. - [Performance](https://sairo.app/performance): Dated Lighthouse scores for sairo.app on phones and desktops, the measurements behind them, how the site stays fast, and what the widget costs a customer website. - [Connect an AI application](https://sairo.app/connect): The remote MCP address and setup links for compatible applications. ## Text reference - [Public reference text](https://sairo.app/llms-full.txt): The public content catalogue and FAQs in plain text. Live pricing and functional connection screens are linked to their canonical pages.